In most exit interviews, the real reason people are leaving rarely shows up in the script. Employees tend to mention compensation, work life balance, or the desire for a new challenge. These are safe, familiar explanations. Beneath them sits a quieter truth that usually never makes it into the HR notes. Many people walk away because they cannot see who they will become if they stay. In young companies that move quickly and evolve constantly, this question is often at the center of every resignation: is there a believable path for me here, or am I just a temporary solution until the company can afford someone else?
For founders and early leaders, this situation usually does not start with bad intent. In the early days, survival is the main priority. Product, investors, customers and cash flow pull attention in different directions. Hiring tends to be opportunistic. Promises are made loosely in order to attract and retain early talent. There is talk of growing together, of future leadership roles, of promotion once things are more stable. At that stage, these promises are not lies. Roles are fluid, everyone does more than their title suggests, and the chaos feels like an invitation to grow alongside the company.
The problem appears later, often in the second or third year, when the company matures faster than the internal story about growth. Structures form, sometimes informally before they are written down. People who started as generalists are pushed into narrower boxes. New hires come in with sharper titles and more competitive salaries. Some early employees are suddenly reporting to managers who joined much later. Decisions that used to be made in a quick conversation with the founder now move through more layers, but no one is fully clear on who owns what.
The early team begins to notice the pattern. Someone who has been here for two years watches a new joiner arrive with a title they themselves had quietly aimed for. Someone who has been gradually taking on more responsibility sees an external hire occupy the role they believed they were growing into. A person praised for versatility feels that this same versatility is now being used to keep them in a vague, stretchy position that never turns into a concrete advancement. Over time, the sense of possibility that once energised them starts to shift into suspicion: maybe they are not actually going anywhere here.
Once this suspicion solidifies, recruiters do not need to do much convincing. It takes only one conversation with an external company that can describe a clearer progression. While the reality of that new environment may not always match the pitch, the contrast is powerful. Inside their current company, the employee is guessing about their future. Outside, someone is willing to outline year one, year two, year three in concrete terms. The competing stories are no longer equal. Given the choice between guessing and clarity, people tend to follow the clearer story, even if the pay difference is modest. Clarity feels like respect.
Several recurring patterns tend to create this lack of clarity around growth. The first is the vague promise with no timeline or criteria. Founders say things like, “You will grow into a leadership role as we scale,” or “We will review your title after we close this round.” These words land with a strong emotional impact. The employee starts a silent countdown in their head. If nothing changes months after the supposed trigger moment, and if no one brings it up again, trust erodes quietly. People do not always complain, but they start collecting mental evidence that their future is not really being considered.
The second pattern is the expansion of responsibility without a corresponding expansion of power, recognition or pay. Someone begins as an individual contributor. Over time they are asked to mentor juniors, coordinate projects, or represent their team in cross functional meetings. Internally, they know they are doing manager level work. Officially, nothing has changed. Their title is the same, their salary is the same, and key decisions are still made above them. What might look like growth on paper feels, from the inside, like unpaid emotional and operational labour. The employee experiences this gap as a kind of broken promise, even if no explicit promise was made.
The third pattern is the myth of the flat structure. Many young companies describe themselves as flat in order to signal openness and agility. In reality, every organisation has power dynamics. People can see who gets to make final calls, whose opinion carries weight, and who is included in important conversations. When this hierarchy is invisible and unspoken, it becomes almost impossible for employees to figure out how they can move within it. If nobody can explain what it would take to step into a more influential role, then the only message people can safely assume is that the path is blocked, or reserved for someone else in the founder’s mind.
What makes this dynamic especially painful is that employees often try very hard to talk themselves into staying. They remind themselves that they like their colleagues. They think about how much they have learned since joining. They repeat the story that no workplace is perfect and that they should be grateful to have a seat during an exciting growth phase. At the same time, they are noticing their own frustration. They feel stuck in conversations about scope. They sense that questions about the future are met with vague reassurance instead of specific dialogue. They begin to feel that their loyalty is being used to postpone tough decisions.
Eventually, an outside offer arrives, or at least an exploratory message from a recruiter. The framing is simple. In this other company, here is what your next few years could look like. Here are your likely responsibilities over time. Here is the typical progression for someone in your role. Even if the external company is also messy, that initial clarity is compelling enough to break the internal negotiation. The employee is no longer choosing between staying and leaving in a purely rational way. They are choosing between a hazy future and a narrative that feels coherent.
On the founder’s side, the departure can feel frustrating, even unfair. A common reaction sounds like this: we are still figuring things out, of course our structure is messy, it is impossible to promise specific roles when we do not even know what the organisation will look like in two years. All of that is understandable. The critical mistake lies elsewhere. It is not that certainty is lacking. It is that uncertainty is never properly named, framed, or shared. Employees do not expect a rigid corporate ladder in a young startup. They do expect some sense of how growth decisions are made and what principles guide those decisions.
There is an important distinction between a promise and a path. A promise sounds like, “You will grow here,” or “We will make sure you become a leader as we expand.” A path sounds more like, “Here is what growth in this role usually looks like. Here are the skills and outcomes we look for when someone steps into a bigger scope. Here is how often we review roles and compensation. Here are the things I can commit to today, and here are the parts that depend on how the business evolves.” One relies on trust in a person. The other builds trust in a process.
Founders do not need to design an elaborate, multi level career framework on day one. What they do need is a basic level of directional clarity, visible checkpoints, and the courage to handle hard conversations early. Directional clarity means being able to describe, in simple language, how someone in a given role could deepen or widen their impact over the next one to two years. Even if the exact titles are unknown, it is possible to talk about shapes. For instance, telling a marketer that they can either go deeper into analytics or evolve into a squad lead role, and working together to choose which path fits them better, already gives them something real to hold on to.
Visible checkpoints mean that growth conversations are not only triggered by resignations or annual reviews. They are built into the rhythm of the company. Perhaps every six months, managers sit with their team members to discuss what they have learned, what they want to explore next, and where they feel constrained in their current role. These conversations do not guarantee immediate promotion, but they do signal that the organisation is paying attention to individual trajectories, not just quarterly targets. When people know that these check ins are coming, they are less likely to let frustration quietly pile up until leaving feels like the only way to regain control.
The hardest part is learning to be honest when the news is not what someone hopes to hear. Sometimes, the reality is that the company at its current scale cannot offer the kind of step up an employee wants. Sometimes, a role they have been eyeing will almost certainly go to someone with a different profile. Sometimes, a person has reached a point where they have outgrown what this particular environment can give them. Saying these things out loud is uncomfortable. Yet avoiding these truths only shifts the pain to a later moment, when the employee realizes that opportunities they counted on were never really on the table.
Many founders look back on key departures with regret. They say they wish the employee had spoken up earlier, so something could have been done. Usually, the employee did speak up, just not in one dramatic conversation. They hinted at feeling stretched. They asked loosely about the future of their role. They compared their scope with that of new hires and wondered aloud what that meant. What they received in return were encouraging words, compliments, or general assurances, instead of concrete discussion. The signals were there. The system to catch those signals and translate them into action did not exist.
Changing this pattern starts small. It can begin with one team and a decision to be as specific as possible about the coming twelve months, rather than making grand promises about the next five years. It involves telling people clearly what the company can and cannot commit to, being transparent about where decisions are still open, and inviting employees into that uncertainty rather than hiding it from them. Some people will still choose to leave when they realise their personal direction no longer matches the company’s path. In those cases, clarity speeds up an exit that was already inevitable, which is healthier than dragging out a misalignment.
The people who stay after these honest conversations do so with a deeper sense of agency. They understand the constraints. They know what would need to change for them to take on a bigger role. They are not clinging to a fantasy of growth; they are making a conscious choice based on reality. This kind of grounded commitment is far more resilient than optimism built on vague promises.
In the end, a young company may never be able to match larger competitors on every dimension of pay, brand or stability. It can, however, compete on how clearly it helps its people see a possible future for themselves. When employees think about whether to stay, they are not only scanning their current workload or salary slip. They are quietly asking, “Who am I becoming here?” If they cannot find a convincing answer inside the company, they will look for it elsewhere. Preventing that outcome does not require perfection. It requires a habit of honest, specific growth conversations, so that the people who are building the company are never left guessing about their own path forward.




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